Privacy And Policies

We, at EOSS Fashions (Guruvar) make all commercial and reasonable endeavors to ensure that Products are delivered to the Users in a timely fashion. Users are required to peruse and understand the terms contained in this Delivery Policy. If you do not agree then you are advised not to accept the Terms of Use and the Shipping and Delivery Policy and may abstain from using the Platforms. The terms contained in this Shipping and Delivery Policy shall be accepted without modification and accordingly, you agree to be bound by the terms contained herein: 

1. All products are shipped within 48 hours of placing the order. All products are shipped from our warehouse based in Indore, MP (India) to the respective shipping address(s) provided by the user/customer/purchaser. As we endeavor to deliver our products across India, we partner with third-party courier services providers viz. Shiprocket. (“Courier Partner”) to effectuate delivery. Details of delivery partners will be provided to the users upon the purchased product being handed over to the delivery partner by Guruvar.
   
2. A standard date of delivery shall be provided to the Users in the order confirmation email. Users are to provide a complete street address along with their PIN code details at the time of placing the purchase order.
   
3. Our orders are processed from Monday to Saturday, excluding national or declared holidays.
   
4. In case you book multiple products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible. Furthermore, we process to only one shipping address per order, therefore, in case, any customer places an order of several items to be shipped to different address(es), each address shall be treated as a separate order.
   
5. We do not ship to Post Office Box address(es) and do not take any responsibility for non-delivery of orders in case an order is delivered to P. O. Box and not received by the customer.
   
6. Orders once confirmed cannot be edited/ modified/ or changed. For related concerns and queries, you may reach us at email ID Support@guruvarethnics.com.
   
7. At times, due to situations beyond our control, delays may occur. Refunds, Returns, Replacements, and exchanges would not be entertained in case of such scenarios. However, benefits such as Store Credit would be provided on a case-to-case basis. These can be used for future shopping on the site.
   
8. Upon order confirmation, we provide the User with a tracking number for the order via Email and SMS. In case of any delivery-related concerns or disputes or if the package status is visible as non-deliverable, you are requested to contact our courier partners’ customer service number Need a number of shiprocket.
   
9. You can expect to receive your order, on average, within 7 -10 business days of placing the order.